hero_What is a Broker?

What is a Broker?

Quite simply, a broker buys and sells things on behalf of other people. When you have an insurance need an insurance broker finds the best products to serve that need. At Roughley Insurance Brokers, however, we take this several steps farther.

At Roughley, we don’t represent the insurance companies, we represent YOU. Simply put… we act on your behalf, assessing your unique needs, shopping around to our top insurance providers, and developing a customized insurance plan and coverage to address YOUR individual circumstances.

But selling policies is only a part of your Roughley Insurance Broker will do:

    • Our brokers are insurance information experts. Your broker is available to answer all of your insurance questions and to serve all your insurance needs, but more than that they know what questions to ask you to ensure that they have understood your needs completely.  Roughley Insurance Brokers are experts at simplifying the intricacies of insurance policies so that you can make an when it comes to purchasing your appropriate level of insurance.
    • We act as your trusted insurance advisor. At Roughley Insurance Brokers we personally review each and every renewal, and offer recommendations for coverage improvements. You can count on your broker to stay apprised of changes in the insurance industry, or legislation that may impact your coverage, and to keep you informed of how changes may affect you.
    • We offer exemplary claims support service. If you are ever in a circumstance when you need to make a claim, your Roughley Insurance Broker will be by your side every step of the way. Starting with our 24-hour emergency claims service, we will go out of our way to ensure your claim is handled promptly and to make sure you are treated fairly by the insurance company.
Contact us today to find out how you can experience the Roughley Advantage for yourself.


About Roughley Insurance

Based in the Durham region, Roughley Insurance Brokers Ltd. has been serving the home, auto and commercial insurance needs of individuals and businesses in Pickering, Ajax, Whitby, Oshawa, Clarington, and the surrounding municipalities, for over 65 years.

Roughley employees live, work and invest in our community, and strive to make a difference with everything we do.  To learn more about the people at Roughley, click here to visit our ABOUT US page.

Visit our convenient location:

Roughley Insurance Brokers
1000 Simcoe St N
Oshawa, ON L1G 4W4
Phone: 905-576-7770
Toll-Free: 1-888-558-0883
Fax: 905-576-3610